Shipping policy

Shipping Policy

At SHARP-AZ Co. every order is carefully prepared and packed to ensure you receive quality products ready for tough Australian conditions.

As a small Australian business operated alongside full-time work commitments, processing times may vary depending on workload, stock availability, and seasonal demand.

Order Processing

• Orders are typically processed within 2–7 business days, if products are in stock.
• During busy periods, public holidays, or work commitments, processing times may occasionally be longer.
• Customers will receive tracking information once their order has been shipped.

We appreciate your patience and support while we continue building SHARP-AZ Co.

Shipping

We currently ship Australia-wide using trusted courier and postal services.

Estimated shipping times after dispatch:

• Standard Shipping: 2–10 business days
• Regional/Rural Areas: May take longer depending on location

Please note shipping timeframes are estimates only and may be affected by:

• Courier delays
• Weather events
• Public holidays
• Remote delivery locations

Pre-Orders & Out of Stock Items

Some products may occasionally be listed as:

• Pre-order
• Out of stock
• Coming soon

If your item is affected by stock delays, we will contact you with an updated timeframe if not posted on our website..

Incorrect Address Information

Customers are responsible for ensuring shipping details are correct at checkout.

SHARP-AZ Co. is not responsible for parcels delayed or lost due to incorrect shipping information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 7 days of delivery with:

• Your order number
• Photos of the issue
• A description of the problem

We will work to resolve the issue as quickly as possible.

Contact

For any shipping questions, please contact us at: sharpazco@gmail.com